Privacy Policy

Last updated: 10/24/2026

1. Who is responsible for your information?

The data controller for Ballina Balloons is Noor also trades as NIT-Tech Ballina.

Address: O’Rahilly Street, Ballina, Co. Mayo, F26 TN12, Ireland.
Email: info@ballinaballoons.ie
Telephone: 089 9 454333

2. Information we collect

When you place an order or contact us, we collect information you provide, such as your name, email, telephone number, billing and delivery addresses, order details, preferred delivery date and time, and correspondence. If you order a gift for someone else, we receive the recipient’s delivery information from you and use it to deliver the order and resolve delivery queries. Please provide only information needed for that purpose and let the recipient know about this notice.

Our website and providers also process technical information such as IP addresses, browser information and security logs. Any analytics, advertising or cookie processing is described in section 7 once the applicable tools are confirmed.

3. Why we use information and our legal bases

  • We use your information to answer enquiries, process your balloon order, arrange delivery, manage payments and handle returns. Our legal basis is taking steps at your request before a purchase and fulfilling our sales agreement with you.

  • To deliver gifts and communicate with recipients who are not the purchaser: our legitimate interests in fulfilling the purchaser’s order, limited to the necessary recipient details.

  • To maintain records required by tax and accounting law: compliance with legal obligations.

  • To protect our website, prevent fraud and manage disputes: our legitimate interests in operating a secure business and protecting legal rights, subject to your rights and interests.

  • For optional marketing and non-essential tracking: consent where required. You can withdraw consent without affecting the lawfulness of earlier processing.

Order and delivery information marked as required is needed to fulfil your purchase. If you do not provide it, we may be unable to process or deliver the order.

4. Who receives your information?

We use Hostinger for our website and online store, and Stripe and PayPal for the payment options we offer. The selected payment provider processes payment information under its own privacy terms. We receive the information needed to confirm and manage transactions; card entry is handled through the payment service.

Information may also be shared, only as needed, with people delivering your order, our email and IT providers, accountants and professional advisers, and public authorities where legally required. We do not sell customer contact information.

5. Technical and security logs

Our hosting provider, Hostinger, processes technical logs to operate and protect the website. We have not yet confirmed the specific retention periods applicable to our Website Builder service. Contact info@ballinaballoons.ie for enquiries about this information.

6. Cookies, analytics and advertising

The website uses essential technologies to provide functions such as the basket, checkout and security.

We use essential cookies and similar technologies to operate our website, shopping basket, checkout and security features.

With your consent, we use Google Ads conversion tracking to measure whether our advertisements lead to purchases or enquiries. This may share information with Google, including online identifiers, device information, pages visited and purchase events.

Optional advertising cookies remain disabled until you accept them. You can reject optional cookies and change or withdraw your consent through the website’s cookie settings. Rejecting them will not prevent you from placing an order.

Marketing email consent is separate from cookies and order-related communications.

7. Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your personal information. You may object to processing based on legitimate interests and have an unconditional right to object to direct marketing. You can withdraw consent at any time where processing relies on it.

Email info@ballinaballoons.ie to exercise your rights. We normally respond within one month and will explain any lawful extension or limitation. We may ask for proportionate information to verify your identity.

You may complain to Ireland’s Data Protection Commission: https://www.dataprotection.ie/.

8. Security and automated decisions

We use appropriate safeguards and limit access to customer information to people who need it for their work. No internet service can guarantee absolute security.

9. Updates

We may update this notice to reflect changes in our operations. The date above identifies the latest version. We will provide additional notice where required for a material change in how personal information is used.